Request—Interlibrary Loan and Document Delivery Service

UC faculty, students, and staff may use Request to ask for interlibrary loan (ILL) and document delivery service (DDS) for items from the Melvyl Catalog and from CDL licensed databases. Requested items will be processed as an interlibrary loan unless the user specifically chooses to use the home campus document delivery service. Request was formerly know as PIR (Patron Initiated Request).

Project Description

• Request flier: Summer 2004 [PDF]
• Request policies: Last updated February 2004.
• Request related listservs: Provides subscription information for listservs about Request.
• Request/VDX archives: Background Documents and Information
• VDX: Implementation of the UC Consortial Borrowing System [password protected]

Campus Advisory and Technical Groups

The Request Team has been dismissed and their responsibilities for ongoing operations will now be handled by the Campus Request Liaisons and the VDX Implementation Team.

VDX Implementation Team: Roster

Campus Request ILL and Technical Liaisons:

• Roster: Last updated December 2006.
• Charge: Last updated February 2002.

API Contact List: Revised April 2007.

Tools for ILL Staff

Reporting problems with Request & VDX [DOC]

• Campus-based Request test account overview. February 2007 [HTML]
• Database code translation to database name and vendor system Revised Nov 2008 [DOC]

Tools for Public Service Staff

• Request error messages: Revised Sept 2008. [RTF]
• Adaptable description for campus explanation and promotion activities: Revised June 2003. [RTF]
• User guide: Revised July 2003. [HTML]

Request Statistics

• Request Server monthly statistics: April 1999 to present.

Technical Information

ISO ILL protocol information:

• Request fields in ISO 10161 Request to OCLC Direct: [RTF]
• ILL Applications Standards Maintenance Agency website: [HTML]
• ARL NAILDD ILL Protocol Implementers Group (IPIG) website: [HTML]